Bill Smith, 1203-72 Street, Town, Province, Postal code, Telephone, Email

OBJECTIVE:
To obtain an entry-level position in database management.

WORK EXPERIENCE:

Mobile Company
September 1999 - Present
Technical Assistant
- Manage day-to-day computer support and networking problems within the computer lab
- Install and configure workstations
- Install various software applications on Windows 95 workstations such as MS Office 95, Netscape, Dial-Up Networking
- Troubleshoot basic LAN problems such as wiring and software clients
- Assist in Novell backup procedures
- On call seven days a week

Imago Ltd.
July 1997 - September 1999
Administrative Assistant
- Oriented and instructed new clients and visitors
- Responsible for implementation of all office needs, supplies, and functions
- Handled realty materials
- Organized documents, meetings, and open houses
- Composed documents for corporate office and all store locations, including spreadsheets and announcements.

TECHNICAL SKILLS:
Network: MS Windows 95 workstation. Novell 4.X server. Basic IPX, Basic TCP/IP, wiring. Upgrades, installations and configurations.
Software: MSOffice 95 and, Netscape, IE 4.01, FrontPage 98, Some knowledge of Adobe Photoshop 4.0
Hardware: IBM compatibles for workstations and servers.
Web Programs: HTML, DHTML, JavaScript, VB Script, CGI, Cold Fusion

EDUCATION
Johns Electronic Institute, Manitoba 1995
Certificate: PC Technician